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The Relationship Model of Brand Personality of Sportswear with Brand Commitment, Loyalty and Trust
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Soheila Sarvi   1, Nasrollah Sajjadi2 , Hosein Rajabi2 , Mehrzad Hamidi2 |
1- university tehran , soheila.sarvi65@gmail.com
2- university tehran |
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Abstract: (1711 Views) |
Brand Personality is indeed a kind of behavior and speech of a brand. It means assigning personality traits and characters to the brand in order to achieve differentiation. The aim of the present study was to develop a model of relationship between the brand personality of sportswear and brand commitment, loyalty and trust. This study was applied in terms of objectives and descriptive-survey in terms of methodology. The statistical population consisted of all athletes of Ardabil province in 2019 and a sample (n=384) was selected using Morgan table. In order to collect data, standard questionnaires of Brand Trust (Ballester, 2004), Brand Personality (Aaker, 1997), Brand Loyalty (Algesheimer et al., 2005) and Brand Commitment (Garbarino and Johnson, 1999) were used. Data were analyzed using coefficient correlation test and structural equation (path analysis) and statistical software of LISREL and SPSS. The obtained results showed a direct effect between brand personality of sportswear and brand trust, brand loyalty and brand commitment. Also, brand trust had a direct effect on brand loyalty; brand loyalty had a direct effect on brand commitment and brand trust had a direct effect on brand commitment. Based on these results, it can be stated that paying attention to customer needs can have a significant effect on improving the performance and success of domestic sport brands when competing with foreign brands, customers and their loyalty can be attracted and more share can be gained from domestic and international markets.
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| Keywords: brand commitment, brand loyalty, brand personality, brand trust. |
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Full-Text [PDF 270 kb]
(1025 Downloads)
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Type of Study: Research |
Subject:
Special
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